At Consumers Marine, we take pride in our products and want you to be completely satisfied with your purchase! If you are not completely satisfied with your purchase, please contact Customer Service at 1-888-672-5577 within 30 days of your purchase for a Return Authorization (RA) Number. The merchandise must be new, unused, and in the original factory packaging with all accessories, warranties, and instructions. Upon return, a refund, less shipping and handling, will be applied to the original form of payment, or an exchange item will be promptly sent when requested. Please complete the invoice included in your package and enclose it with your return. Address you return to: Consumers Marine, 5398 Martin Luther King, Jr. Hwy., Greenville, NC 27834. Your RA number must be clearly marked on the outside of the shipping container. All used or defective merchandise will be inspected to determine proper credit and validity of claim. Returns are subject to a 20% restocking fee if they do not meet the above criteria. Please note that software, electronic charts, EPIRBs, activated satellite telephones, life rafts, DVDs, and special orders may be returned for replacement only, and only if they are defective.

After Installation

If you feel a product is not performing correctly, please contact the appropriate factory for assistance. For your convenience, a full listing of all manufacturers' phone numbers is included with your order. Many times, this simple call can resolve the difficulty you may be experiencing. And remember, there is no substitute for reading the included operation/installation manuals!